Returns & refunds
Wrong size? Changed your mind before we ship? Here's exactly how cancellations, exchanges and refunds work.
Last updated September 2026
- 1
Message us
Within 15 days of delivery, send your order number and what you'd like to swap.
- 2
We arrange pickup
Where reverse pickup is available we collect it from your door; otherwise we'll guide you.
- 3
Quality check
Once the tee reaches us unworn with tags intact, we approve the exchange or refund.
- 4
Sorted
Your new size ships out, or your refund is started the same working day.
Cancellations
You can cancel an order any time before it is dispatched. Message us on WhatsApp or email with your order number and we'll cancel it and refund the full amount, including shipping. Once an order has been handed to the courier it can no longer be cancelled, but you can still use an exchange or return as described below.
Size exchanges (15 days)
If the fit isn't right, you can exchange for another size of the same design within 15 days of delivery, subject to stock. The first exchange on an order is free. If your size is sold out, we'll offer a different design of the same price or a refund.
Returns
We accept returns within 15 days of delivery for items that are damaged, defective, misprinted or not what you ordered — these are always free, and we'll refund or replace them, whichever you prefer. Please share photos of the issue when you contact us so we can resolve it quickly.
Items must be
- Unworn and unwashed, without perfume, attar or deodorant marks
- With original tags attached and in the original packaging where possible
We can't accept
- Items bought on final-sale or clearance, where marked on the product page
- Items returned after 15 days from delivery
- Items that have been worn, washed or altered
Refunds
Refunds are issued to your original payment method through our payment partner Razorpay — UPI, card, net banking or wallet. Once a refund is approved we start it the same working day, and it usually reflects in your account within 5–7 working days, depending on your bank. You'll see the refund status on your order page.
For approved returns of damaged or incorrect items we refund the full amount paid. For cancellations before dispatch we refund the full amount including shipping. Coupon discounts are not refunded as cash.
Failed or duplicate payments
If money left your account but no order was confirmed, the payment is usually reversed automatically by your bank within 5–7 working days. If it isn't, send us the payment reference and we'll trace it with Razorpay.